Effective Date: 07-8-2025
Last Updated: 09-27-2025
RnK’s Services (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, website, and communication channels. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email, and payment information.
Service Details: Information related to the services you request (e.g., window count, property details, junk removal scope).
Communications: Messages, emails, or phone call records related to scheduling or inquiries.
Website Data: IP address, browser type, cookies, and analytics when you visit our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, schedule, and complete requested services.
To send quotes, invoices, receipts, and updates.
To communicate with you about promotions, seasonal offers, or updates (unless you opt out).
To improve our services, website, and customer experience.
To comply with legal obligations and resolve disputes.
3. Sharing & Disclosure
We do not sell or rent your personal information. We may share information with:
Service Providers: Third-party vendors who help us operate (e.g., payment processors, scheduling/CRM software like Jobber or GoHighLevel, marketing platforms like Facebook/Google).
Legal Requirements: If required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of business assets.
4. Cookies & Tracking
Our website may use cookies and tracking technologies for:
Analytics (Google Analytics, Meta Pixel)
Advertising and retargeting campaigns
Website performance
You can adjust cookie settings in your browser at any time.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Choices & Rights
You may opt out of marketing emails/texts at any time by clicking “unsubscribe” or replying “STOP.”
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Residents of certain states (e.g., California) may have additional privacy rights under applicable laws.
7. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
RnK’s Services
📍 Northern Nevada
📞 (775) 771-5742